FAQS AND RESOURCES
What is UCareer?
Additional Information:
UCareer introduces a market-informed framework that supports consistent job classification, transparent career pathways, and equitable compensation practices. It is being implemented in phases and will gradually replace the University’s legacy classification system with a more modern, flexible model that reflects current job functions, institutional needs, and external labor market data. The system includes clearly defined job families, functions, levels, and career progressions — helping campus staff and supervisors understand how roles relate to one another and how individuals can plan and grow their careers within the University. UCareer does not include faculty or employees within the University of Utah Hospitals and Clinics (UUHC). HR partners, departments, and employees are all engaged in supporting this important transition.
Can I change from one track to another?
Additional Information:
Such changes reflect both the needs of the department and the employee’s vision for their career. Employees considering a transition into the Management Track are encouraged to participate in management training opportunities offered by the HR Training team. These resources provide valuable preparation for supervising staff and managing responsibilities effectively.
Can I pick and choose which track I want to be in?
Additional Information:
Employees are encouraged to communicate with their supervisor about their career goals and preferences. For example, some may aspire to manage people, while others may prefer to remain as individual contributors. Final placement in a track requires agreement from departmental management, and depends on:
- The needs of the department
- The department’s budget
- The employee’s qualifications and career vision
Who can request activation of the new job code/career progression?
Additional Information:
Individual employees cannot request new job codes or career progressions directly through the HR Compensation team. Requests must come from departmental leadership and HR partners to ensure alignment with institutional needs, budgets, and classification standards.
What is a Career Progression?
Additional Information:
For example, within the Accounting sub-function there may be multiple career progressions, such as:
- Cost Accounting
- Tax Accounting
- Tax Management
Within a single career progression, job codes and titles reflect increasing levels of responsibility and expertise. For instance, the Cost Accounting career progression might include the following job titles:
- Cost Accountant I
- Cost Accountant II
- Cost Accountant III
This structure helps employees and supervisors see clear advancement pathways within their field.
🔎 What changedHow do I move up in a career progression?
Additional Information:
Departments evaluate advancement opportunities by considering:
- Budget — What can the department afford?
- Need — What level of expertise does the department require?
- Employee qualifications — Does the employee meet the education, skills, and experience needed for the higher level?
Only when all three align can an employee be successfully placed at a higher level within their career progression.
For a visual explanation, see the “How to Select a Job Level” graphic below.
What are the levels in career progressions?
Additional Information:
- The Support Track includes four levels.
- The Management and Professional Tracks each include seven levels.
Departments rarely use every level within a career progression. Instead, they select the levels that best fit their staffing needs and budget. This ensures that career progressions reflect both institutional standards and departmental realities.
For a detailed overview of all tracks and levels, see the UCareer Leveling Guide (PDF) below.
Will I automatically advance in the levels in my career progression?
Additional Information:
Career progressions are guides, not guarantees. For some departments, the highest level needed may be Level 3. In those cases, even if an employee is qualified for Level 4 or beyond, the department may not have a business need for that level of expertise.
Employees are encouraged to use the career progression framework to discuss their goals with supervisors and to understand what opportunities exist within their department.
- Departmental needs
- Available resources
- Employee qualifications
This structure provides transparency, but advancement depends on all three factors aligning.
Will I stop receiving annual increases once I reach the top level?
Additional Information:
All annual increases and pay adjustments are determined by departmental leadership and direct supervisors, based on:
- Available budgets
- Employee qualifications & performance
- Institutional guidelines
Employees should speak directly with their supervisor or department leadership to understand how increases are determined within their area.
🔎 What changed Broke out the budget / performance / guidelines into a real bullet list instead of a run-on sentence.Can I go into the same level from one career progression to another in the same track?
Additional Information:
These changes are subject to:
- The department’s need
- The department’s budget
- HR approval, if the change occurs through the reclassification process
This ensures that movements between career progressions are consistent with institutional standards, funding availability, and the employee’s qualifications.
Who is included in the UCareer project?
Additional Information:
Hospitals and Clinics are advancing a parallel HR initiative to review their classification and compensation structures. While the timing and details are different, both projects share the same overall goal of creating clarity, consistency, and fairness across the University of Utah. Updates will be provided as that work progresses.
Where can I see all career progressions?
Additional Information:
The Job Code Library allows employees to:
- Browse all career progressions
- View job codes and descriptions
- Review minimum qualifications
- Check grade assignments
The library is accessible through the HR Compensation website at compensation.utah.edu.
What are the new grades?
Additional Information:
Previously, all staff roles were in a single structure with very broad grade ranges.
Over the next five years, UCareer will gradually taper these ranges, raising the minimum of each grade each year. This transition ensures employees are more closely aligned to market pay while giving departments time to adapt.
How are the old grades different from the new grades?
Additional Information:
In the old system, all staff positions shared a single set of very broad grades. With UCareer:
- Each track now has its own grading structure, creating a more tailored approach.
- The Support Track has the narrowest grade ranges, while the Executive Track will have the broadest.
- We are starting with broad-banded grades but will gradually taper them over the next five years to better align with the market.
- The midpoint of the grade is considered full professional capacity for an employee in that role.
Under the new compensation philosophy, the midpoint of the grade reflects the median of the market. This means:
- Most employees will fall within Q1 and Q2.
- Fewer employees will be in Q3.
- Very few employees will be in Q4.
This shift supports a philosophy of being internally equitable and externally competitive, with compensation centered on the market median.
How often will the grades be reviewed and potentially adjusted?
Additional Information:
- First five years (implementation period): The minimum of each grade will increase annually to gradually narrow the ranges and align with UCareer’s tapered structure.
- After five years (maintenance stage): Grades will continue to be reviewed annually and adjusted as needed to reflect market conditions and institutional needs.
This process ensures that UCareer grades remain both market-informed and internally consistent over time.
How do I tell if a job code is exempt or non-exempt?
Additional Information:
In general:
- Hourly jobs are typically non-exempt under the Fair Labor Standards Act (FLSA), which means they are overtime-eligible.
- Salaried jobs are typically exempt under the FLSA, which means they are not overtime-eligible.
Supervisors should always rely on the Job Code Library for the official exemption designation.
What is education equivalency?
Additional Information:
- The University previously used a 2-for-1 standard (two years of experience for one year of education).
- Under UCareer, we now follow a 1-to-1 equivalency standard, aligned with peer institutions.
- For example:
- A job requiring a Bachelor’s degree (typically four years) may also be filled by someone with four years of directly related work experience.
- A job requiring a Master’s degree (typically six years total education) may also be filled by someone with six years of directly related work experience.
Important: Some roles cannot accept an equivalency. Positions that require a PhD, a specific master’s degree, or a licensure/certification must meet those requirements directly. The majority of career progressions do allow 1-to-1 equivalency, but supervisors should confirm requirements in the Job Code Library.
Can I use titles from other job codes as working titles?
Additional Information:
- A working title can be selected from within the same career progression (for example, calling multiple positions “Accountant” within the Accountant progression).
- Departments may also create unique working titles, as long as they are professional and directly related to the position’s duties, responsibilities, or level of expertise.
- If a title already exists in another career progression (e.g., “Cost Accountant”), it cannot be used as a working title unless the employee is in that specific progression and job code.
Is the compensation philosophy changing?
Additional Information:
With UCareer, the University is adopting a market-based compensation structure. This approach balances internal equity and external competitiveness, with the goal of positioning compensation at the median of relevant labor markets for most roles. This shift enables more transparent, consistent, and competitive practices and helps ensure the University can attract and retain talent in alignment with job expectations, labor market trends, and institutional values.
How do I request a new job code/career progression?
Additional Information:
- Submitting a request does not guarantee approval. Each request will be reviewed to ensure it aligns with institutional needs, budget considerations, and the UCareer framework.
- Individual employees cannot submit requests directly to HR Compensation. Requests must come through department leadership in partnership with HR representatives or key administrators.
- HR will provide a request form for departments to use, and the link will be shared once it becomes available.
Will I be notified of changes to job grades or job descriptions?
Additional Information:
All official job codes, descriptions, qualifications, and grades will be kept up to date in the UCareer Job Code Library. Employees can review the library at any time to see the most current information about their position. This approach ensures that the Job Code Library serves as the single, consistent source of truth for job and grade information across the University.
How are the new job codes structured?
Additional Information:
Each six-digit job code consists of the following elements:
- 1st digit (letter): Track (e.g., Executive, Management, Professional, Support, etc.)
- 2nd digit (number): Category (e.g., Operations, Technology, Patient Sensitive, Academic, Healthcare, etc.)
- 3rd–5th digits: Career Progression Code (identifies the specific career progression)
- 6th digit: Job Level (position level within the progression, such as Supervisor, Senior Supervisor, Manager, etc.)
This new system makes it easier to quickly understand the role, career path, and level of each position at a glance.
See the graphic below for a visual overview of the six-digit job code structure.
What are the new job description briefs?
Additional Information:
- Old job descriptions were often written for a single department, which limited their usefulness across campus.
- New job briefs are drawn from standardized industry models and kept more generic and flexible so they can be applied consistently across all departments.
- Departments can still provide additional preferences and specifics in the job posting (e.g., “Bachelor’s in Biology plus two years of lab experience”). This ensures applicants understand department-specific needs, while maintaining consistency in the official job brief.
Job briefs are designed to be clear, concise, and widely applicable, making it easier for employees, supervisors, and applicants to understand roles across the University.
What does “For use by Central Function only” mean on a job code?
Additional Information:
- These job codes ensure that certain institutional functions remain centralized and are not duplicated across departments.
- Examples include roles such as Payroll Specialist (central HR) and Accountant (central Finance).
- Departments needing similar local support should use department-appropriate positions such as Budget Specialist or Finance Specialist.
- Some career progressions reserve only the top levels (e.g., Director, Senior Director) as “For use by Central Function only.”
- If a department believes one of these codes best fits its needs, it must first contact HR Compensation for review and approval before posting or hiring.
- In the future, requests will also be reviewed by the relevant Professional Cohort to confirm appropriate use across the University.
- Departments should not post or hire into a job code labeled “For use by Central Function only.” unless they are part of that central function or have received explicit HR approval.
When will the Executive track job codes be created?
Additional Information:
- Phase II of UCareer will focus on higher education–specific and academic-adjacent career progressions.
- Executive Track positions will be created during this phase to ensure the structure reflects the levels and complexity of executive roles.
- Executive Assistant job codes, which are part of the Professional Track, will also be developed during Phase II so they can be aligned with the appropriate C-suite levels.
- Phase II development will begin in spring 2026.
How does this project impact academic jobs?
Additional Information:
- Phase I focuses only on Support, Professional, and Management tracks.
- Phase II (beginning in late spring 2026) will review academic-adjacent staff positions, including student job codes and certain other staff roles that directly support academic work.
- Details about which specific positions will be addressed in Phase II will be shared as development progresses.
Why are the new grades narrower than the old ones?
Additional Information:
- Under the University’s previous structure, job grades were labeled A through I and had very broad ranges from minimum to maximum pay.
- UCareer introduces track-specific grades that start broad but will gradually taper over the next five years to create ranges that are more precise and market-aligned.
- The midpoint of each grade represents full professional capacity for that role.
- Grade widths vary by track: Support has the narrowest ranges, while the Executive Track (to be developed in Phase II) will have the broadest.
Will staff members be able to move between the Management Track and the Professional Track?
Additional Information:
- Any movement between tracks requires department leadership and HR approval.
- A transition from the Professional Track to the Management Track is often best approached gradually, giving employees opportunities to gain experience in supervising or leading others before formally moving into a management-level role.
- We encourage employees who are interested in moving into management (from either the Professional or Support Tracks) to take advantage of the management training programs offered by the HR Training team.
When should I place my employee into a new job code?
Additional Information:
- The September 2025 mass upload has already been completed.
- The next upload window opens September 18, 2025 and changes will take effect October 16, 2025.
- The final upload window opens January 19, 2026 and changes will be effective February 16, 2026.
- Departments should work with their HR representative or key administrator to include employees in the mass upload.
- While Electronic Personnel Action Forms (ePAFs) will be available beginning in late September 2025 for individual job code changes, departments are encouraged to complete the mass update process with HR first.
- After the mass update cycles close, individual moves will be made through ePAFs.
- The expectation is that 100% of staff employees will be transitioned to UCareer job codes by the end of the implementation period.
Supervisors can reference the Mass Update Timeline graphic for a full overview of deadlines and effective dates.
🔎 What changedWhat is the difference between a market-based and an internal equity-based compensation approach?
Additional Information:
As part of UCareer, the University is transitioning from an internal equity-based structure to a market-based approach. This does not eliminate internal equity considerations but shifts the emphasis toward aligning roles with the external labor market, particularly around the market median. The result is a system that remains fair internally while being competitive externally.
How often will the job codes be reviewed and potentially adjusted?
Additional Information:
- Job Descriptions: Reviewed and updated regularly to reflect current duties, requirements, and industry standards.
- FLSA Designation: May change if the Department of Labor issues new rules or if job duties shift. Some jobs could move from exempt to non-exempt (or vice versa).
- Grades: Adjusted as needed to reflect labor market movements, particularly when certain career progressions are growing or changing more quickly than others.
- Reviews are conducted by the Compensation team and central HR on an annual cycle.
- Our goal is to complete reviews before the budget cycle closes so any needed adjustments can be addressed in advance of the next fiscal year.
How do I find a new job code?
Additional Information:
- The Job Library provides information on career progressions, general descriptions, job codes, grades, and job briefs.
- Employees and supervisors are encouraged to use the dashboard to explore the library and understand the updated structures.
- The HR Compensation team will keep the library updated regularly to ensure it reflects the most current information.
How do I best prepare for the UCareer implementation?
Additional Information:
- The UCareer Job Library is the primary resource for viewing career progressions, job codes, descriptions, qualifications, and grades.
- The UCareer website’s Updates (blog) section will share project news, timelines, and guidance.
- The FAQ section provides answers to common questions.
- Departments can also expect outreach from their UCareer Liaison or Administrator. If your department has a designated HR representative or administrator, you may contact them directly with questions about placements or project details.
Can a supervisor and a direct report be in the same grade?
Additional Information:
- In this context, “supervisor” refers broadly to any role with people-management responsibilities (e.g., Supervisor, Manager, Associate Director, Director, Senior Director).
- Supervisory roles and individual contributor roles are housed in different tracks, with their own grade structures, so they will not be assigned the exact same grade level.
- In some cases — particularly in fields such as Information Technology or Project Management — a direct report’s position may be priced higher in the external market. This means a direct report may earn a higher salary than their supervisor, even though they are in different tracks.
- Regardless of pay differences, the supervisor role is distinguished by responsibilities for supervising, developing, and supporting their team members.
Are there any raises or pay adjustments associated with the UCareer project?
Additional Information:
UCareer focuses on re-indexing job codes, titles, and grades so they reflect today’s workforce and align with the external market. Employees should not expect to be asked to do more or less work as a result of this change, and this is not the time for promotions or demotions. While UCareer does not bring immediate raises or across-the-board pay adjustments, it sets the foundation for the future. Over the next five years, the University’s goal is to gradually align compensation more closely with the market through regular budget cycles and institutional planning, not as part of this initial re-indexing.
How do I find patient-sensitive job codes?
Additional Information:
- Some roles are designated as Patient Care positions. These jobs involve direct patient care and are automatically considered patient-sensitive.
- Other positions may be a patient-sensitive version of a standard role. These are identified with a “Z” in the second digit of the job code. For example, while a Network Administrator is typically not patient-sensitive, a Network Administrator who works in a clinic and must regularly pass through patient areas would be assigned a “Z” code (e.g., 1Z3456).
- The “Z” stands for “Zone,” indicating that the position is located in a patient-sensitive zone where direct or incidental patient contact is likely.
- Both Patient Care and Patient-Sensitive positions are subject to additional requirements, such as vaccinations and healthcare compliance standards.
- The UCareer Job Library clearly identifies which jobs are Patient Care or Patient-Sensitive.
How can I update my highest education level on record?
Additional Information:
- Highest education level is an important factor in UCareer, as it is directly tied to the minimum qualifications for many job codes.
- Departments can update an employee’s education record by submitting an ePAF (Electronic Personnel Action Form) through their designated HR representative or administrator.
- Employees who believe their education level on record is out of date should work with their supervisor or department administrator to ensure their information is updated in the system.
What is a Mass Update in PeopleSoft?
Additional Information:
- Mass Updates help streamline the transition by reducing the need for thousands of individual Electronic Personnel Action Forms (ePAFs).
- This process ensures job placements are handled efficiently, accurately, and consistently across the University.
- Departments should work directly with their UCareer Liaison or Administrators to prepare and submit their spreadsheets.
- There are three scheduled Mass Updates for Phase I:
- September 2025 (already completed)
- October 2025
- February 2026
How do I fill out a Mass Update form?
Additional Information:
- All UCareer Liaisons have been trained on how to complete and submit the Mass Update forms.
- A dedicated UCareer Alliance Teams channel provides step-by-step instructions, templates, and video training for liaisons.
- Supervisors and individual employees cannot submit Mass Update forms directly. Instead, supervisors can work with their department’s HR representative or designated administrators to ensure needed updates are captured in the liaison’s submission.
What if I miss the time window for the Mass Updates?
Additional Information:
- The three scheduled Mass Updates for Phase I are:
- September 2025 (completed)
- October 2025 (submission window opens September 18, 2025; changes effective October 16, 2025)
- February 2026 (submission window opens January 19, 2026; changes effective February 16, 2026)
- If a department does not include employees in the final February 2026 Mass Update, those employees must be moved individually through an Electronic Personnel Action Form (ePAF) after that date.
Who needs to sign off on the Mass Update submission?
Additional Information:
- VP signatures ensure that all changes are made with the full knowledge and approval of senior leadership.
- UCareer Liaison signatures confirm the accuracy and readiness of the department’s submission.
- When a college is involved, Dean approval is also mandatory.
- This process ensures that Mass Updates reflect the informed decisions of both administrators and senior leadership, reinforcing accuracy, accountability, and alignment across the University.
What are the phases and associated timelines of the UCareer project?
Additional Information:
- September 2025: Phase I launch — new compensation structures, grades, and the job library are released publicly and go live.
- September–October 2025: Departments reindex employees through mass updates (MUs), submitted by UCareer Alliance liaisons and administrators and processed by HR.
- November 2025: Departments may begin reindexing employees individually using ePAFs (electronic Personnel Action Forms).
- February 2026: Last MU window for Phase I. After this date, all placements must occur via ePAFs.
- February 2026 – February 2027: Development of Phase II, which will include higher-ed-specific and academic-adjacent career progressions and the creation of the Executive Track.
- August 2026: Old job codes with UCareer alternatives will be discontinued.
- March 2027: Implementation of Phase II begins.
- 2025–2030: Calibration period — UCareer structures will be refined, and employees may see positions or placements adjusted to better align with the market.
- December 2030: Old grading systems and job codes for staff will be discontinued. UCareer will transition into its ongoing annual maintenance phase (job codes, descriptions, grading, and FLSA categories).
Will “UU Student” job codes be addressed in UCareer?
Additional Information:
Phase I (2025–2026): Focuses on campus staff positions in administration, business, operations, research, IT, healthcare, and similar areas.
Phase II (2026–2029): Will expand UCareer to include student job codes, along with higher-ed-specific progressions and the Executive Track.
Where can I find UCareer project updates and important information?
Additional Information:
The UCareer website includes:
- UCareer Job Library — the official catalog of new job codes, job descriptions, career progressions, and grades
- UCareer Updates — a blog-style resource with announcements, guidance, and timeline reminders
- UCareer FAQs — answers to the most common employee and supervisor questions
Employees and supervisors are encouraged to visit the website regularly for the most current information.
What are UCareer Tracks?
Can I still manually reindex someone now, instead of waiting for the July mass update?
I have some employees in Phase I in-scope jobs codes that have been moved to Phase I. Where will they be placed while we wait for the appropriate job codes to be developed in Phase II?
How does this process correspond with the mass update budget process?
When hiring new roles, should I use UCareer job codes?
Are finance and human resources roles included in the UCareer Phase I mass updates?
Can someone in the Professional Track have direct reports? Can someone in the Management track not have any direct reports?
What are the external labor markets?
1. Support track = greater Salt Lake City area
2. Professional and Management tracks = statewide and similar economic areas in the United States
3. Directors and above = national market
What is a Life Sciences Professional Track?
What is a job Category?
What is a job Function?
What is the main difference between Management and Professional tracks?
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