Second-level manager. Manages the activities of first-level managers and/or supervisors. Senior manager with more experience.

Degree of Independent Judgement

Objectives for assigned unit/area defined by upper management. Latitude to make decisions to achieve defined goals. Failure to achieve objectives will have major impact on unit and the organization.


Manages the work efforts of managers/supervisors. Responsible for hiring, firing, performance appraisals, and pay reviews. Makes decisions based on business objectives and allocated resources.

Education & Experience

Typically requires a bachelor's and 12+ years of relevant experience.